Legal
Privacy Policy
How your personal and business data is handled under GCC guidelines.
No revision date is shown because none is recorded
Table of contents
1. Introduction
Welcome to Avenick. We are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our B2B procurement platform, or purchase products from us.
By accessing or using our services, you consent to the practices described in this policy. If you do not agree with these terms, please do not use our platform.
2. Information we collect
We collect information that you provide directly to us when creating an account, placing an order, or submitting a Request for Quotation (RFQ). This includes:
- Personal Information: Name, email address, phone number, and password.
- Business Details: Company name, Commercial Registration (CR) number, VAT certificate, size, and industry.
- Transaction Details: Payment terms, delivery sites, purchase orders, quotes, and billing history.
3. How we use your information
We process your data to deliver a secure, efficient trading environment. Specifically, we use it to:
- Facilitate RFQ distribution, quote comparisons, and order fulfillment.
- Apply the payment terms already approved and recorded on your company account.
- Send transactional updates, security alerts, and customer support messages.
- Comply with tax regulations, custom declarations, and GCC trade laws.
4. Privacy laws and compliance
We apply data-security controls and assess legal obligations according to the customer, processing, and hosting jurisdictions that actually apply:
- Jurisdiction: Applicable privacy requirements are confirmed during customer onboarding and contracting.
- Data location: Hosting and transfer details are documented for the deployed customer environment.
- No implied certification: Operating this platform does not in itself represent legal or regulatory certification in any country.
5. Your data rights
Under local GCC privacy laws, you possess legal rights regarding your information. You have the right to request access, rectification, restriction of processing, or erasure of your personal data stored on our servers.
To exercise these rights, open a ticket in the support portal.
6. Questions and support
If you have any questions about this Privacy Policy or how your data is treated, open a ticket in our support portal.